Customer satisfaction is of paramount importance to us and whilst we hope you’ll love every one of our products, we offer a no hassle money back guarantee if you are unhappy with your purchase. Please email us at [email protected] to request a refund. All refunds will be issued in the same tender as the original purchase and we will process your refund as quickly as possible but please allow up to 14 days during busy periods. In some cases we may request the product is returned to us in order for us to process the refund. If your order arrives in less than perfect condition please provide a photo to [email protected] so we can organise a replacement or refund. We are unable to provide replacements or refunds without proof of damaged goods.