ADVENTYS UK SUPPORT

We are committed to delivering the highest quality of support every step of the way.

Always here for you

Care & Maintenance

Taking care of your equipment is essential to ensure longevity and optimal performance. Our products are easy to clean and straightforward to maintain by following a few simple steps.

Book a REPAIR

Should your equipment require specialist repair, contact our support team, who will be happy to help point you in the right direction to get things sorted quickly.

WARRANTY INFOrmation

All Adventys units are covered by warranty. They are designed to provide protection and support, ensuring you have a positive and worry-free experience with your purchase.

FREQUENTLY ASKED QUESTIONS

How often and how should I clean my induction equipment?

It’s important to clean your equipment regularly to ensure any unnecessary build-up that could reduce performance. Avoid abrasive cloths or brushes to prevent scratches, and opt for gentler cleaning methods such as microfiber cloths to maintain the appearance.

Do countertop filters require maintenance?

Our countertop units incorporate filters that are designed to be easily removed and simple to clean. Remember to wash them regularly with warm, soapy water before rinsing thoroughly. Keeping the filters clean will help prolong the unit’s life and enhance kitchen hygiene.

How efficient is induction cooking?

Induction cooking is far more efficient than the traditional gas and electric cooking methods. Induction cooktops directly heat the cookware using magnetic induction, which is more efficient than other methods that require the transfer of heat from a burner to the cookware. Induction cooking is a cost-effective and time-efficient technology with a low carbon footprint.

Are you a dealer/consultant?

We are always happy to work alongside dealers and consultants who share our values of quality and innovation. We can work with you to create kitchen cooking solutions that work perfectly for your customers. Our team are approachable, practical and always focused on getting the best results for you and your projects.

We are committed to delivering the very best service, from the moment you contact us. If you have any sales, technical or service enquiries, just drop our team a line. We are always happy to help.

GET IN TOUCH

CALL:

03333 580 395
Our helpline is open: 9:00am – 5:00pm Monday to Friday

EMAIL Us:

[email protected]
Send us an email and we’ll respond as soon as possible